Overview
At FSH Vitality, customer satisfaction is important to us. Please read our Refund & Return Policy carefully.
1. Eligibility for Returns
Returns are accepted only if:
- The product is damaged, defective, or incorrect
- The issue is reported within 48 hours of delivery
- The product is unused, unopened, and in original packaging
2. Non-Returnable Items
- Opened or used products
- Products damaged due to misuse
- Items purchased during clearance or sale (unless damaged)
3. Refund Process
- Once the returned product is inspected and approved, the refund will be processed.
- Refunds will be credited to the original payment method within 7–10 working days.
4. Replacement
- In case of damaged or defective items, we may offer a replacement instead of a refund, subject to availability.
5. How to Request a Return
Email us at support@morriz.in with:
- Order ID
- Product images
- Reason for return